Cancellation Policy

Introduction

At Ukebazaar, we understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy is designed to be fair and straightforward. Please review the details below for information on how to cancel your order.

1. Time Frame for Cancellations

1.1 Order Cancellation Window
You can cancel your order within 24 hours of placing it. After this period, your order may already be in process, and cancellation might not be possible.

2. How to Cancel an Order

2.1 Contact Us
To cancel your order, please contact our customer support team as soon as possible. You can reach us at:

Ukebazaar
Email: ukebazaar@gmail.com
Phone: +91-7355800558

2.2 Order Status
If your order is still in the processing stage, we will cancel it and issue a full refund. If your order has already been shipped, you will need to follow our Return Policy to return the item(s) once they are delivered.

3. Refund Process for Cancellations

3.1 Refunds for Cancelled Orders
If your cancellation request is approved, we will process your refund within a certain number of days. The refund will be credited to your original method of payment.

3.2 Late or Missing Refunds
If you haven’t received a refund after it has been approved, please check with your bank or credit card company, as it may take some time before the refund is posted. If you’ve done this and still have not received your refund, please contact us at ukebazaar@gmail.com.

4. Non-Cancellable Items

4.1 Custom or Personalized Orders
Orders for custom-made or personalized items cannot be canceled once they have been processed.

4.2 Perishable Goods
Orders for perishable goods cannot be canceled once they have been processed.

5. Changes to Your Order

5.1 Modifications
If you need to make changes to your order, such as updating the shipping address or modifying the items, please contact us within 24 hours of placing the order. We will do our best to accommodate your request, but modifications may not be possible if the order has already been processed.

6. Contact Information

If you have any questions or need assistance with canceling your order, please contact us:

Ukebazaar
Email: ukebazaar@gmail.com
Phone: +91-7355800558